Local banks take steps to protect customers from fraud

Banks work to protect customers

Last week, Heartland Payment Systems found out that hackers broke into its credit card processing system.

The company processes 100 million credit card transactions a month for thousands of restaurants and businesses.

So, if you use your credit or debit card at a place that uses Heartland Payment systems, you card number is in their system.

Hackers broke into that system and stole an unknown number of credit and debit account numbers and expiration dates.

Get tips to avoid being the victim of identity theft here.

And, find out what Heartland Payment Systems is doing to keep the theft from happening again.

The thieves could have used this information to steal your money, buy things for themselves and run up your credit card bill.

This security breach affected thousands of banks, including those here in Topeka.

Frank Wright with Capitol Federal says no personal information such as names, social security numbers or addresses were stolen.

But to protect its customers, he says the bank re-issued 14,000 new cards to those who were affected.

He says bank policies would have prevented customers from losing money.

Security breach may cause problems for card holders

So, if you received a letter along with a new credit or debit card from Capitol Federal, that's why.

Core First Bank also sent out new cards to its customers.

Even if you're not a customer with one of these banks, you could be affected by the theft. Call your local bank to find out what its doing to protect you.

More like this

Security breach may cause problems for card holders January 23, 2009
Last week, Heartland Payment Systems found out that hackers broke into its credit card processing sy January 29, 2009
Identity thieves caught after computer breach at TJ Maxx headquarters March 30, 2007
Security breach at store chain exposes credit card information March 17, 2008
AT&T reports recent hacking incident, takes precautions against ID theft August 30, 2006

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johnfranks999 (anonymous) says...

Price Waterhouse Cooper and Carnegie-Mellon's CyLab have recent surveys that show the senior executive class to be, basically, clueless regarding IT risk and its tie to overall enterprise (business) risk. Data breaches and thefts are due to a lagging business culture absent new eCulture, breaches will, and continue to, increase. For example: Microsoft patched for the worm affecting Heartland 4 months ago. As CIO, I'm constantly seeking things that work, in hopes that good ideas make their way back to me - check your local library: A book that is required reading is "I.T. WARS: Managing the Business-Technology Weave in the New Millennium." It also helps outside agencies understand your values and practices.
The author, David Scott, has an interview that is a great exposure: www.businessforum.com/DScott_02.html -
The book came to us as a tip from an intern who attended a course at University of Wisconsin, where the book is an MBA text. It has helped us to understand that, while various systems of security are important, no system can overcome laxity, ignorance, or deliberate intent to harm. Necessary is a sustained culture and awareness; an efficient prism through which every activity is viewed from a security perspective prior to action.
In the realm of risk, unmanaged possibilities become probabilities read the book BEFORE you suffer a bad outcome or propagate one.

January 30, 2009 at 7:22 a.m. ( permalink | suggest removal )

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